CenturyLink Video Service Doesn’t Make It Out Of Beta
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Starlink has kept quiet about which areas it will roll out service to and when it will happen. So if your neighborhood doesn\u2019t get Starlink service yet, keep your ear to the ground and check your address regularly on the official Starlink site." } }, { "@type": "Question", "name": "Can you use Starlink anywhere?", "acceptedAnswer": { "@type": "Answer", "text": "Right now, Starlink service is mostly focused on the northernmost states in the US, with some exceptions. And as for countries where Starlink is offered, you\u2019re limited to the US, Canada, Australia, New Zealand, Denmark, Austria, Belgium, France, Germany, the Netherlands, and the United Kingdom." } }, { "@type": "Question", "name": "Can Starlink be mobile?", "acceptedAnswer": { "@type": "Answer", "text": "If you\u2019re hoping to take your Starlink internet service with you on a road trip or to your cabin, you might be disappointed. Right now, the service is limited to one address. (Though you can update your service address once you receive your equipment.)" } }, { "@type": "Question", "name": "Does weather affect Starlink?", "acceptedAnswer": { "@type": "Answer", "text": "Weather isn\u2019t as huge an issue for satellite internet as some make it out to be, and Starlink is no exception.The satellite dish is actually set up to operate in temperatures as low as 22\u00b0 below zero and up to 104\u00b0F, though some beta testers reported losing service because their dish got too hot." } }, { "@type": "Question", "name": "What will Starlink internet cost?", "acceptedAnswer": { "@type": "Answer", "text": "Starlink internet service costs $110 per month on top of a one-time $599 equipment fee. Elon Musk has stated that he hopes to bring the equipment price down in the future\u2014maybe to a cost as low as $250." } }, { "@type": "Question", "name": "Will Starlink be unlimited data?", "acceptedAnswer": { "@type": "Answer", "text": "Right now, Starlink customers get unlimited data. But the official Starlink site leaves the door open for future data caps by saying, \u201cAt this time there are no data caps under the Starlink Beta program.\u201d So only time will tell if Starlink customers continue to get unlimited data." } }, { "@type": "Question", "name": "Is Starlink fixed broadband?", "acceptedAnswer": { "@type": "Answer", "text": "Starlink is a self-described \u201clow-latency broadband internet system\u201d versus a fixed broadband system." } }, { "@type": "Question", "name": "How fast will Starlink internet be?", "acceptedAnswer": { "@type": "Answer", "text": "Starlink promises download speeds of 50\u2013250 Mbps, but some customers have seen speeds slower than 50 Mbps\u2014and some even saw speeds faster than 150 Mbps.Because SpaceX is still launching satellites and building base stations, it\u2019s hard to nail down just how fast Starlink will be. But our hope is that more satellites will improve download speeds for all." } }, { "@type": "Question", "name": "Is Starlink good for gaming?", "acceptedAnswer": { "@type": "Answer", "text": "You can technically game on satellite internet, and Starlink\u2019s low latency makes that even more true.Reported latency for Starlink was 40 ms, which is fairly reasonable even for a first-person shooter (FPS) game. The only things to watch out for? Slow download speeds (for patching or downloading new games) and service disconnects." } }, { "@type": "Question", "name": "Is Starlink good for streaming?", "acceptedAnswer": { "@type": "Answer", "text": "The latest Starlink median download speed reported by Ookla hit 105 Mbps, which is enough to stream Netflix or Disney+ even in 4K.Just know that any other connected wireless device, like laptops, cell phones, or home security systems, will also use up some of that Starlink bandwidth and may put a cramp in your Loki binge session." } }, { "@type": "Question", "name": "Will Starlink replace 5G?", "acceptedAnswer": { "@type": "Answer", "text": "We don\u2019t believe Starlink will replace 5G, since 5G internet service will likely be an easy way to connect a device to the internet in more urban areas. Starlink, on the other hand, will likely become a great option for those living in rural areas where 5G service doesn\u2019t extend due to a lack of existing cell structures.In fact, you could say that these two new internet services might complement each other. 5G\u2019s short-distance networks are optimal for densely populated urban areas, and Starlink\u2019s requirement that your dish have a line of sight to the sky is optimal for wide open, rural spaces." } } ] }]{} (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= '//www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WG67XFH'); skip to main content Go to Reviews.org AU Edition
A 2021 article on Business Insider may give us the best indication of how good or bad Starlink customer service is doing so far. And to be honest, it seems like current Starlink beta testers are getting a mixed bag when it comes to customer service.
This original kit came with a heavy round dish (23" in diameter), but the new one comes with a smaller 19x12" rectangular dish. That dish is also half the weight of mine. That makes it easier to ship and transport, and means it doesn't need as strong of a dish mount.
I am finally getting Starlink after being turned down for beta, as I'm ~10km north of test area. It drives me crazy after waiting basically 3 years to hear people whine about it lol. Elon said up front it's not for city dwellers, yet that's exactly who got the first 25000 orders I'd bet.Speaking of being butt hurt, I was sad I wasn't getting a square dishy, they said its because they are only in the US right now, so thank you for pointing out its flaws, I feel a bit relieved I'm getting a round one now.Where I live the only other option is 5mbps, 30' whip for $1000-1500, $110/mo. Every other satellite or LTE service turned me down. Starlink is a no brainer for the people that have no other choice. At least until we see what Amazon and friends come up with.
I'd get a *second* DSL line and multiplex them - but I can't. The area has been marked "in exhaust" since the mid-2020 due to pandemic-related changes - and my one attempt to make a change resulted in me getting artificially reduced to 3.0Mbps - which I had to spend two days on the phone with CenturyLink to *beg* to get my service restored back to 6Mbps.
I too paid the deposit and waited I paid for the circular dish since it had no router and a longer pole option. The customer service is not there and having failed to reach them several times after they sent me a message my unit the ( at the time more expensive with router) square was coming. The fact that this company is ion auto pilot makes me disappointed, because I admire Musk. When I finally messaged I was going to cancel my service because of the up coming charges they offered to hold on my billing and send me at no charge add on equipment to meet my needs because they switched the dish. But that was before the 30 return policy. Since then I am being billed for service I don't have because I don't have all the parts they were to send. I am really upset they don't follow thru (pie crust promises.) I hear the equipment is worth several times more than what we paid for it ,so hopefully I can sell it. I don't know,but paying for a service you don't have is something to be reported.I need to know to whom. 2b1af7f3a8